Shipping & Return Policy
Shipping & Return Policy
CRANIUM is committed to delivering premium apparel and objects to all of our beloved customers. We strive to exceed your expectations and deliver a consistent experience by fulfilling every single order with the utmost care.
Order processing usually takes 2-5 business days.
After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally.
CRANIUM is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Items purchased online are eligible for return within 7 days of delivery. We do not offer refunds, but items may be returned for exchange or store credit.
To initiate your return, please email support@cranium.club referencing your order number and your reason for the return/exchange. Our team will get back to you within 1-2 business days.
Returned/exchanged items must be in original condition, unworn with original packaging and tags.
Once we receive your return, a credit will be sent via email that can be used towards your next purchase online. Shipping costs are non-refundable and return shipping costs will be the responsibility of the customer.